Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored in a computer's browser directory. They help site providers understand how people use a site, remember a user’s login details, and store site preferences. Cookies are used to enhance the user experience and improve website functionality. Reveel uses cookies as well as similar technologies – such as local storage – which, for the purposes of this Cookie Policy, are collectively referred to as “cookies”.

2. Why Do We Use Cookies?

We use cookies, in line with our Privacy Policy, to ensure our Services work properly, understand how visitors interact with our Site, and improve both functionality and user experience. Cookies also help us customize your experience – like remembering your language or theme preferences – and make navigation more relevant and efficient.

3. Who Sets Cookies when using the Reveel platform

When you use the Reveel platform, both first-party and third-party cookies may be placed on your device.

First-Party Cookies

These are cookies set directly by Reveel. They are used to enable core functionality such as user authentication, remembering your preferences (e.g., language or theme), and helping us analyze how our platform is used so we can improve performance and usability.

Third-Party Cookies

These cookies are set by third parties whose services we use as part of the Reveel platform. These may include analytics providers, payment processors, and tools that help us deliver a secure and user-friendly experience.

One such third party is:

• Stripe – Reveel uses Stripe to securely process payments. Stripe may set cookies to detect and prevent fraud, enable secure transactions, and remember certain preferences. You can learn more about Stripe’s cookie practices here: Stripe Cookie Policy.

Other third-party cookies may include services like analytics tools or embedded content (e.g., videos, maps), depending on how you use our platform.

4. Types of Cookies Used

We use the following types of cookies on the Reveel platform:

Essential Cookies

These cookies are necessary for the core operation, security, and reliability of our platform. They enable features such as secure login, payment processing, fraud prevention, and proper navigation. They also store essential user preferences like your chosen language and theme, as well as your cookie consent choices. Without these cookies, the platform cannot function properly.

Examples: Authentication tokens, Stripe payment cookies, language and theme settings, cookie consent storage.

Functional Cookies

These cookies enhance your experience and help us improve our Services, though they are not strictly required for the platform to work.

• Site Features and Services: These cookies remember how you prefer to use our Services, so you don’t have to reconfigure your settings each time you log into your account.
• To Analyze and Improve Our Services: Functional cookies help us understand how users find and use our Site and Services, which pages are most visited, and what improvements we can make to enhance usability.
• Third-Party Analytics: We use third-party tools such as Posthog to collect and analyze data about how the Services are used, track user interactions, and report on activity and trends. You can learn more about Posthog’s practices on the Posthog website.

Marketing Cookies

Marketing cookies track user behavior across websites to deliver personalized content and advertising. These cookies help us understand the effectiveness of our campaigns and tailor messages to your interests.

Examples: Advertising platform cookies, retargeting pixels, promotional campaign tracking.

6. Managing Cookies

You can change your cookie settings on the service in question:

• Reveel Tickets – tickets.reveel.guide/cookie-settings
• Reveel Webapp – open.reveel.guide/cookie-settings

This document was last updated on May 16th, 2025